Travelate - travelate.co.uk – Questions & Answers

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Asked by Brainchild on 5th February 2016 Report this content
Why have we been charged £18 each for cancellations when I already told them we had insurance, was told it was compulsory and had to pay it? Feel like someone pulling a fast one here.

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Asked by dufftown on 3rd December 2015 Report this content
I was told by the agent that by law I had to pay £18 pp each of flight to cover cancellation etc also a supplement as there is only 2 of us travelling, not 4 people. Can they charge us this extra costs? I feel we have been mis-sold a holiday with these extra costs required by law.

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Asked by IanRussell7 on 25th June 2015 Report this content
Thinking of booking with Travelate for the first time. Are they reliable?

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Asked by nickatelle on 27th January 2015 Report this content
Do I have to arrange my own transfers to and from the resorts?

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Asked by timraysed on 14th February 2014 Report this content
Booked a holiday with Travelate using Ryanair. Was quoted £50 for one case in the hold of the aircraft (both flights). When I went to print my boarding pass on the Ryanair web page I noticed the charge for one case was £40. How come the discrepancy?

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