Travel Center UK Reviews - www.travelcenteruk.co.uk

★★★★★
4.5 / 5
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Travel Center UK - www.travelcenteruk.co.uk
Travel Center UK - www.travelcenteruk.co.uk

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Latest Reviews

★★☆☆☆

“Damn disgrace of a company”

Written on: 07/09/2020 by Curran466 (1 review written)

This company fooled myself a disabled lady into what I thought was a good deal and without the proper options or advice from them during covid. I was GARUANTEED a full refund if rules changed for trip to Iceland during covid Needless to say after booking and paying large deposit on the trip a few weeks later the covid rules changed and there was no way at any time holiday could have been taken. I did not panic as I was told at time of purchase if covid rules change I would get a full cash… Read Full Review

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★★★★★

“DEVON AT TRAVEL CENTRE IS THE BEST!!!!”

Written on: 10/08/2020 by temifatuade (1 review written)

Best rates, he goes over and beyond to help. I don't know what I would do without Devons help. BIG BIG thank you for making my wedding day extra special & easy. He has great suggestions and will always give you the best advise! I'm very happy. Best wishes, Temi… Read Full Review

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★★★★★

“Unforgettable Family Ski Trip! ”

Written on: 03/06/2020 by Mariyahy223 (1 review written)

Thank you Travel Center for a promptly organised lovely family ski trip to Bansko!❤ That was last minute booking, it was a Bday present to my child in February. ⛷ Trip was tailored to our needs, agent sent us multiple offers, dates, hotel choices prior booking, communicated professionally and responded to every query, considered every detail, the whole holiday price was very reasonable. Prompt meet up in airport, comfortable transfer to resort, lovely hotel with mountain views and lovely… Read Full Review

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★★★★★

“Good Service”

Written on: 18/11/2019 by Tanyaw516 (1 review written)

This is my first booking with Travel Center and I really cannot fault their communication, prices, and customer service. Ma x has been helping me with a surprise trip to visit Chyenobal with my partner as a christmas gift. Hes gone through every detail possible, flights, hotel, transfers, other activities. We really did go through the holiday with a fine tooth comb to ensure every detail was perfect. Ma x never hesitated at all to answer my many questions and make last minute changes when… Read Full Review

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★☆☆☆☆

“ABSOLUTELY TERRIBLE-DO NOT USE”

Written on: 03/10/2019 by LauraHowson (1 review written)

I don't usually write reviews unless it is to praise good service, however, I am compelled to spread the word about just how bad this company are. Avoid at all costs!! … Read Full Review

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★☆☆☆☆

“Substandard service received ”

Written on: 02/12/2018 by xkHancock430 (1 review written)

Booked a multi-city trip to South easy Asia with this company. The customer service I recurved was substandard- before, during and after my trip. Did not receive an e-ticket until the day before my trip. Was very anxious. Company couldn’t find my booking until an hour later. Companies policy states that you receive an e-ticket 72 hours before. What a joke! A connecting flight was missing from our booking. This lead to another abxuety provoking moment once on holiday in Asia. At one point we… Read Full Review

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★☆☆☆☆

“Won't recommend”

Written on: 21/02/2018 by jwHicks442 (1 review written)

I spoke with a guy, very friendly staff however... I am not happy with the product and service that was afford to me and my family. I understand that they have to make commition by forcing sales at a high price...i would of thought travelling to France would be a bit cheap I was travelling to France 3 adults and 2 kids and a 2 month old baby.... I booked for 3 days and 2 nights however I was offered a late flight arriving 7pm and an very early flight which I had to leave the hotel by 5 am in… Read Full Review

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★☆☆☆☆

“Since booking flights with Travel Center this has been...”

Written on: 13/11/2017 by BenjaminJ01 (1 review written)

Since booking flights with Travel Center this has been the experience so far; - Confirm booking online at low cost advertised price ££ - Receive confirmation email -Receive a phone call 2 hours after making my booking to be told that my flights were no longer available and that I will have to pay an additional £100 to complete the booking. - I reluctantly agreed - A new email confirmation was sent with a message outlining I had to re-confirm my booking 72 hours prior to my flight… Read Full Review

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★☆☆☆☆

“WARNING!!!...DO NOT BOOK WITH TRAVEL CENTER UK!!!”

Written on: 17/08/2017

I booked a 1way ticket for 2 people and needed a flexible 1year validity to be able to rebook at anytime as my return flight was unpredictable. I receive excellent service, but once i made my payment, everything suddenly changed. My bank account was charged an extra 60 odd dollars than originally agreed on with my Travel Consultant blaming my bank with the fee charges. Mind you I used a debit account, which stated that they do not charge fees unless it's a credit card. We agreed on… Read Full Review

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★☆☆☆☆

“Taken money but no tickets.... still waiting for...”

Written on: 09/08/2017 by geMills134 (1 review written)

This has got to be the worse experience I have ever had with a company. I have travelled extensively and booked a lot of flights, this was not what I expected. After booking 4 flights I received a confirmation email and the money was taken from my account, but then we received a phone call asking for more money for my 12 yr old as they classed him as an adult. I queried that the airline (Qatar) actually states he's a teenager and prices between a child and adult, so they said they would speak… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 18/07/2017 by AryanaReynolds (1 review written)

So after booking flights with them, I get a phone call 2 hours later explaining that there has been an unexpected tax hike at Kuala Lumpur airport that they had to pass onto us, the customers. The quoted it was unexpected and would cost us £200 per person extra on top of our original booking. After complaining and getting our money back in full, I decided to ring them again on a different number asking for the same flights. They quoted the higher flight price and when asked about tax hikes… Read Full Review

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★☆☆☆☆

“NEVER USE!!!! ”

Written on: 19/06/2017 by 1SandyV (1 review written)

What a bunch of liars. Do NOT book with this company!! We booked 6 tickets with this company thinking they were good. We had to then cancel 2 tickets due to serious ill health. Every time you call there is a different manager and most importantly a must know about the the company is that they never return your calls if its not about making a booking!!! l 2 YEARS later no refund no call no reply. BOTTOM LINE NEVER BOOK WITH THEM!!!… Read Full Review

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★☆☆☆☆

“Never sent tickets”

Written on: 12/05/2017 by Garzagb375 (1 review written)

Waited and waited never sent my tickets phoned them many of times kept saying there sorting it but never did please beware… Read Full Review

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★★★★★

“Mathew J. Travel consultant”

Written on: 05/03/2017 by ReneeTrevino (1 review written)

Have been dealing with TC UK for sometime and their consultants are very good at their work and brilliant at customer service. Excellent service and brilliant price to go with it. win win situation. Thank you Mathew J… Read Full Review

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★★★★★

“Excellent service”

Written on: 28/02/2017 by TommyCunningham480 (1 review written)

Great customer service. He never fails to give me the best offer everytime i book my flight. I definately and highly recommend him to all of my friends… Read Full Review

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★★★★★

“Happy with service”

Written on: 23/01/2017

Mathew was very patient and thorough with details. Excellent service… Read Full Review

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★★☆☆☆

“not good service”

Written on: 09/09/2016 by Suarezpu438 (1 review written)

The actual booking was fine, but trying to get hold of anyone to ask a few questions is proving a bit difficult . I will not be recommending this Travel company to Friends and relatives and i certainly will not be booking with them again… Read Full Review

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★★★★★

“She was very helpfull and very proffesional.”

Written on: 07/08/2016 by Harperc318 (1 review written)

I will book again and pass this details to my friend and family… Read Full Review

Irfanshaikh4715's Comment

Written on: 02/07/2020

He was really wonderful and his service was amazing and so polite and I was not ur to buy ticket but he is was very nice to convince and to explain I really happy with his customer service in my life I'm traveling from 2005 and he is one nice customer service
Thanks

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★★★★★

“Great booking experience at Travel Centre UK”

Written on: 17/07/2016 by Lilyana449 (1 review written)

After trying to book on line where two sites increased the price after they took my details it was so refreshing to speak to a friendly, helpful person on the other end of the line. He took extra care and found me a great deal to Casablanca after examining several Options. Definitely know who I'm booking with in future… Read Full Review

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★★★★★

“First time we have used the service,wasn`t sure what...”

Written on: 17/07/2016 by markcotgrave (1 review written)

First time we have used the service,wasn`t sure what to expect,our contact agent, he was very efficient, explained every step of the procedure fully, even called us by phone several times during the process to keep us informed, particularly when there was a technical delay in sending us our tickets by e-mail, it was very reassuring,very nice and easy to deal with, cannot recommend this standard of service highly enough, excellent at a time when many companies are dificult to accessor speak to… Read Full Review

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