Unhelpful Staff

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Yandel372's review of Thomas Cook

★☆☆☆☆

“Unhelpful Staff”

Written on: 23/04/2019 by Yandel372 (1 review written)

I booked with Thomas cook for a holiday and got easyjet flights. Two weeks before travel, still needed to book seats or upload passenger information.

 I have spoken to Thomas cook and been told for the last four days that they will call back. An email will be sent out later today. I know it's a bank holiday, but the information will be sent today. 

When I asked for an manager I was put on hold then the line went dead. Use any other holiday company as Thomas Cook won't help you when they are at fault.

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