Vindictive Seating Allocations

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JohnNorthfield's review of Thomas Cook

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“Vindictive Seating Allocations”

Written on: 11/11/2018 by JohnNorthfield (8 reviews written)

Myself and my wife recently had a flight booked to fly to Las Palmas MT 1068 10th September 18 and returning 24th September 18 MT 1069 and the booking was made via Saga Holidays.
We did not have pre-Booked seats but as only travelling as two persons man & wife did not dream of just how vindictive Thomas Cook Airlines lines would prove as on our flight out they refused us two seats together and on both our outbound and inbound flights we were allocated seats some ten rows apart,just unbelievable.

On returning to the UK i complained to Thomas Cook Customer services and guess what three separate complaints via email and absolutely no response they simple don't care a fig.

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