Misleading to the Customer

★★★★☆
4.2 / 5
87% of users recommend this

Merritt419's review of Star Tours UK

★☆☆☆☆

“Misleading to the Customer”

Written on: 07/11/2017 by Merritt419 (1 review written)

Don’t ever trust on #StarToursUK – I have got all the letters from #StarToursUK based on that I have booked Schengen Visa appointment but at lost they come back and saying tour got cancelled.
My worst experience with #StarToursUK don’t spoil time, money, schedules coz of these guys misleading to the customer. Booking #95062

Startoursltd's Comment

Written on: 08/03/2018

Dear Sir,

We are sorry we had to cancel your tour. We always cancel your tour well in advance, we provide you the documents you require, however the tour was cancelled due to a minimum uptake. We will always refund the monies paid to us, and explain the circumstances before hand.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review
Was this review helpful? 1 1