written by Esmeraldab1973 on 15/12/2021
I talked to a customer service agent. She would not let you talk, laughed and told me 24 hrs= 1 day when I asked her about covid protocol. I had to send her the cdc.gov website to clarify the RTPCR policy. Instead of apologizing for her behavior she says “ ladna hai tho counter pe ladiye”. Absolutely arrogant for someone who is utterly incompetent. She did not resolve my ticket issue either. Unprofessional organization
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