written by Peterllamas on 23/12/2019
Dear loveholiday team,
You clearly have not listened to a word I have said or written. You decided a refund is best for yourself at your own time. You could have ruined my holiday, luckily I checked to realise you made a reservation in a completely different hotel. This not even in the same city! This error was complely your fault and needs to be honoured. A complete disgrace. I will now start legal proceedings and writing reviews to explain what a shocking service you offer.
As rated by our community of reviewers