Lack of support

Loveholidays.com - www.loveholidays.com
★★★★☆
4.0
79.0% of users recommend this

RickyStrickland344's review of Loveholidays.com - www.loveholidays.com

“Lack of support ”

★☆☆☆☆

written by RickyStrickland344 on 11/04/2018

Due to bad weather our flights from Glasgow to Lanzarote were cancelled. No help from Love Holidays. I had to contact the hotel myself and advise them I couldn’t get there. I am a pensioner and out of pocket by £400.00 and hoped perhaps this could be transferred towards a later holiday at the same hotel as a token of goodwill. Love Holidays would have nothing to do with this other than refer me to their terms and conditions. What is the point of Love Holidays? Lesson learnt to book in future through reputable travel agent or myself. I am going to continue to exhaust all avenues and hopefully get some help.

Was this review helpful? 4 0