written by Peter_Tst on 23/04/2013
Shanna is a very good, reliable and friendly person. I have had several questions and changes in my schedule, and she always reacted promptly and friendly to those. She organized a great flight schedule, better than I imagined. I thought the flights would take a lot longer, and she was even able to organize business class on all connecting flights. On top of that, one leg is even first class.
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