Iglu Cruises not refunding peoples money!

★★★☆☆
3.4
59.0% of users recommend this

AndyF2020's review of IGLU Cruise www.iglucruise.com

“Iglu Cruises not refunding peoples money!”

★☆☆☆☆

written by AndyF2020 on 30/09/2020

Our cruise was cancelled 167 days ago, we requested a refund 112 days ago. Iglu don’t answer emails, neither do the directors!
Zero communication, they are taking a predatory stance towards customers and it’s shocking!

They are fobbing us all off with false promises and trying to hang on to customers refunds for as long as they can, I won’t be using Iglu or Planet cruise again, instead going direct to the cruise line!



Was this review helpful? 4 0