written by ashleyhateshop2 on 31/05/2018
PLEASE DO NOT BOOK THROUGH THIS COMPANY. I arrived at the airport the day of my flight and almost was not able to get on my flight because Hop2 hadn't properly entered all of my information. My flights were changed drastically on the way home and Hop2 was completely unwilling to work with me. They were extremely rude on the phone and told me to send my request via email, to which I received a generic, unpersonalized response. Additionally, I sent multiple other emails with questions to which I received zero response. If your trip is at all important to you, use a different booking agency. I have never been so disgusted by an experience with a company as I have with this one.
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