Don't be surprised to be charged extras

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Stellas1953's review of Holiday Gems - www.holidaygems.co.uk

★★★☆☆

“Don't be surprised to be charged extras”

Written on: 22/05/2019 by Stellas1953 (1 review written)

Don't be surprised to be charged extras due to a 'computer glitch'. Apparently, I didn't fill out the form correctly (not putting in the return airport) so when they tried to put the holiday through again, it had gone up by £38. I know that I did fill out the form correctly, so think that its the company/transfer company just getting extra money.

I'd like to have given the company a one star, but thought I'd give 3, purely because of the service of the person I dealt with.

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