They changed their name - their previous name was Travelopedia . They have cancelled holidays for thousands of people and never paid back . There is only one way to deal with them .land that is taking them to COURT . If possible record phone calls. Keep every single email and receipt and take them to court ASAP. Otherwise you can say bye to your money .

The interaction I received from the time I connected via WhattsApp to paying for my ticket was quite impressive. The rep who dealt with me was fantastic

Nearly booked a flight to Johannesburg from Manchester for £621.The Website I was sent to didn't seem legitimate so looked into the flight with Ethiopian Airlines and it didn't exist.

Booked flights with Flight Office initially good but when the airline changed the schedule turning a 2 hour stop over into 24 hrs they were useless and would not help. Refused to accept their responsibilities as the retailer and blamed the airline - so I have had to suck up all of cost and inconvenience. They would not help at all - the cost of a “cheap” flight. Took nearly 6 weeks to sort revised tickets requiring many calls and emails. Should have booked with a more reputable. They are now trying to bully me into removing my reviews which is presumably how they get a high review score. Be warned - avoid

DO NOT BUY FROM THEM!!!!!!we bought tickets from London to thailand, we Never received the tickets. We spoke to everyone in the office. The kept telling us to wait 24 hours, then 36 hours, then another 24 hours.....we kept chasing them, they played this game for 2 weeks!! Such a waste of time . We had to ask for a refund and cancel our holiday as last minute tickets were too expensive. PLEASE DO NOT BUY FROM THEM!!

I am not sure if this is now common practice but the agency promised a ticket which after a week or so cancelled stating that the airline has not issued them. How is it possible to offer tickets that lateron they can not honor. Overall disappointing.

They took my money without any booking,a asked them several times for my itinerary and they haven't got an answer. I demanded to pay me back and refund my money up until now I haven't got my money back. Watch out for this people!

I was really pleased for the service and cost of my flight as it is the cheapest and the flight duration is the best l could ask for

I was treated with respect and my requests were heard and helped me find a good flight with a very good price . I was really glad I coontacted this office ... It was a very quick and concise transaction. I would greatly recommend u to all of my friends... U are a reliable agent and your company shouldbe proud of you.

Highly recommended, tickets are cheap and staff/agent were very supportive, accommodating and fast.

Prices vise you are a five star service. Service vise I would rate you average as you couldn't offer the timing that you took the booking of online, if you can't promise a time then don't take initial booking please. As a result of change you told me initially that I shall get a free stop over, however you didn't clarify that this stop over doesn't include a free hotel visit that I was expected to pay. It would be much helpful if you could clarify in first conversation what you exactly mean by a free stop over. I have felt a bit misguided and being forced into a plan which is quite differs from the one that I first booked.

I was very happy with the service. Very polite telephone manner and nothing was too much. Quick and efficient.

My name is Emmanuel Adormey. This was my first contact with this travelling agent. The I dealt with one Raymond Whyte. He was polite, courteous and friendly. He had time to explain all my fears and assured me that I was in safe hands. The posting of the e-invoice and the subsequent ticket was all in good time. Very satisfactory indeed. I think I will do more business with this agency, the Flight Office, for the days and years to come.

The flight offered at first by FlightOffice was paid for but when not available, an agent (Mr W) got into contact promptly and offered a different option with a cheaper price, which was very kind of them. Any questions I had as a customer was answered clearly by Mr W. Based on communication with the company, both phone and email was used and no problems with these two methods occurred. As for FlightOffice as a whole I would definitely recommend to friends and family. Before j made my purchase, one negative would be how I'd like to have known there was definitely the requested amount of tickets available by the first offered airline but as its not the company's fault and I'm not too upset about that.

Great service,very helpful staff, would recommend

Hello I recommend flight office to everyone.They are the people to book your flight with because they know what they doing

Fast transaction. Helpful staff regarding flight queries.