Terrible service, tried to charge for cancelled flights

Flight Catchers Reviews
★★★☆☆
3.2
From 445 reviews
60.0% of users recommend this

osGarrison158's review of Flight Catchers Reviews - flightcatchers.com

“Terrible service, tried to charge for cancelled flights”

★☆☆☆☆

written by osGarrison158 on 28/07/2022

British Airways cancelled my flight and it clearly states on their website that refunds and rebooking are free of charge even if you’ve booked through an operator. Contacted flightcatchers about rebooking my flight and they tried to charge me £93 per passenger for new tickets. When I complained and said this was incorrect, I was spoken to very rudely. And they kept asking me to contact BA to sort out. Absolutely terrible customer service. I tried speaking to a manager and the staff member refused. Do not let them trick you out of more money, always check with airline. Will never book through them again and I really do not recommend.

write a review
Was this review helpful? 7 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!