Disgusting, shameless, lying compant

Click here if this is your business
1.2 / 5
8% of users recommend this
Click here if this is your business

Cheyanne481's review of Expedia - www.expedia.com


“Disgusting, shameless, lying compant”

Written on: 16/05/2018 by Cheyanne481 (1 review written)

Bought 5 tickets with a transfer involved with baggage included. Paid of the tickets and ....no bags. Luckily I took a screenshot and the claim that they will refund the £350 I will have to pay at the airport.

Next, they change my connecting flight from 3.40pm to 7.25pm...just under the 4hour 'negligible change limit despite there being a flight 2 hours earlier. They said the airline did it (they didn't), and said that they'd speak to Iberia (they didn't). They said there were no seats on in between flight (there are) and said they'd call me back (they didn't).

We now arrive in Palma too late to collect apartment keys at our destination. Our options are to book 3 hotel rooms or be destitute for the night. If we buy other tickets our returns will be cancelled.


If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0