written by Humphriesri365 on 09/01/2021
Please do not make the mistake I did by parting with your hard earned money
and giving it away to these people.
They took over £5000k of our money and used it to keep trading, coming up
with everything under the sun not to give it us back. This took over 8 months
of stress and turbulence caused by this company. When they were finally
confronted with all the evidence I had to gather to show they had been refunded
our money, they finally underpaid us by £365 (illegal admin fees charged).
Their employees are rude and agressive and as unhelpful as can be, no customer service training what so ever.
A lot of other customers are still battling for a refund from them and filing County Court Judgements to get their money back, of course they could just avoid this by paying people what they owe them but have chosen not to, which makes you wonder why.
I doubt they will be trading for much longer, so if you do buy flights from them make sure they are ATOL protected and that DWT sent the ATOL certificate to you, this may be the only way to get your money bank if they go bump.
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