Just a nightmare!

whistlingwoodzs - whistlingwoodzs.com/
★★★★☆
4.4
From 330 reviews
85.0% of users recommend this

AmayaAtkinson's review of whistlingwoodzs - whistlingwoodzs.com/

“Just a nightmare!”

★☆☆☆☆

written by AmayaAtkinson on 18/08/2021

I booked a hotel on Sunday and paid on Monday AM. Despite the assurance from Betty that everything is fine, on Tuesday afternoon I found out that they had failed to book a room for us and there is no room available in the hotel.
The agent suggested other hotels without any knowledge of the island and it's conditions.
I asked for a refund and now I have to wait 21 days for them to process.

Funny story, it's Wednesday AM and I just managed to book a hotel in the same hotel through another company without any problem.
I definitely do not recommend Destination2.

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Destination2's Comment

Written on: 19/08/2021

We are very sorry that our supplier allocation could not fulfill your booking on this occasion.We will ask internally for the refund to be expedited and are disappointed that we have been unable to meet your requirements..

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