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Asked by tanyafreyling on 6th May 2014 Report this content
Can anyone give correct info on where we can do a class action, 2 cruises cancelled in 2 years, promised never happen again, bought more miles to cruise on promised cruise, yes hat was also cancelled. Am tired of the energy and game this business has taken from me and my family.  So if someone can actually give some positive, real advice- I would be grateful. 

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Answers (2)
Report this content Jacekim Written on: 07/05/2014
Hi Sorry about Your cruises! I had one cancelled and was mad as ...! And when they initiated the membership scam, I had enough. I live in Sweden so there was no class action for me BUT since I bought credits through a Cruisemile Auctíon and payed using a creditcard the Swedish Customer Organisation advised me to contact the issuer of the card (do not remember if it was VISA or Mastercard) and file a repayment claim. I did so (simple procedure) and she explained that it is sent to the clompany and if they do not answer within 45 days, I would get my money back. And , I did get that money back. To bad, I had Cruisse credits bought from other members left in my account that I cannot reclaim! I hope this is helpful to You. Again, it is small consulation for a overdue cruisee! Good Luck! 
Report this content tanyafreyling Written on: 08/05/2014
Thanks so much for your advice. Gosh they were bought so long ago though ebay, but I think I paid pay pal-will look into it. Thanks for the direction and so glad you got some funds returned!
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