Terrible Service

“Terrible Service”

Written on: 29/11/2021 by Urijah403 (1 review written)

I have used asap tickets for the last 7 years and they were great but it seems now they have so much money and they don't care about customer service. They have changed my flight three times in a period of 3 weeks. They have overbooked passengers on different flights and thus getting other passengers inconvenienced. The Agent that i booked the flight with is not returning my calls or emails. I booked this flight 3 months ago and they are offering a refund because they know they will get more money booking the flights to any other customers wanting to fly right now as they will get more money. It's a money grabbing scheme and now i can see why they are cheap. Book with them at your own risk. You'd rather book with the airline directly so you can be able to speak with the airline.