They don't care about the customer

ASAP Tickets Services www.asaptickets.com
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joMcLaughlin424's review of ASAP Tickets Services www.asaptickets.com

“They don't care about the customer ”

★☆☆☆☆

written by joMcLaughlin424 on 13/10/2020

I have had Nothing got a bag experience with this company I recently bought a ticket to the Philippines back in November of 2019 I had trouble with them honoring my flight to the Philippines so I ended up taking a different flight to my destinationSo now I'm here in the Philippines it is now October and I have tried to use my flight several different times I've even had to pay additional money to use my flight but with everything going on with the cove at 19 virus my flight have continued to be canceled every time I fly guy canceled even though I paid for insurance for my flight I still continue to be charged additional funds to fly so now after the 3rd time trying to fly home I face another attempt to fly home and now they want additional money to To use that ticket that I have paid for several times so far I have close to $3000 in this original ticket that only cost me $700 when I recently purchased it and now I can't get a person to be honest helpful or truth for about helping me I have talked to so many different people some yes have been helpful but most of all have gotten a run around and it seems to me that they do not care or have any sympathy or respect or consideration for the situation that people have been placed in during this situation has plagued Our world so now what am I to do know will take my calls answered emails for help me only thing I know is I have paid and paid and paid and paid no one has helped me know when temp to care I have been in the Philippines since March of this year in like I said earlier it is now October and I have not been able to work or anything else I counted on the ticket that I purchased in has kept up with as well as paid insurance on and still no answer no respect no consideration no care all I get is heartless comments and no remorse on their actions is seems like to me this company only has 1 priority is to get your money and forget about you after buying ticket thank you for reading please avoid if you can buy a ticket from this company

Asaptickets's Comment

Written on: 13/10/2020

Dear Customer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address to us with the reference to the Review Number #14115679. Thank you in advance!

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