Do no trust this company with your money!

4.5 / 5
89% of users recommend this

NayeliMcFarland335's review of ASAP Tickets Services


“Do no trust this company with your money!”

Written on: 22/09/2020 by NayeliMcFarland335 (1 review written)

Do NOT trust this company. They are the biggest dissapointment. My flight got cancelled and the airline refunded the money. The problem is they refunded the money to ASAPTickets’ account in APRIL. It has been 5 months and no one replies my calls/emails and I don’t think I will ever get my money from the company.

After posting reviews, the company reached out saying that they CANNOT refund the ticket since it was non-refundable. The funny thing is, the airline had already refunded my ticket money back to ASAPTicket bank account and I was confirmed through an email. The fact that they hold on to my money, and tell me that I cannot get it back after 5 months of stalling is nothing but a money-centric and a greedy culture that the company base its values on. Do not trust your money with this company, as they will never care at the end....

Asaptickets's Comment

Written on: 23/09/2020

Dear Alin, thank you for the feedback, we will investigate this issue.

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