Ease of access is superb

4.6 / 5
99.1% of users recommend this

Guest's review of Agoda - www.agoda.com


“Ease of access is superb”

Written on: 13/03/2018

Very easy to use. AGODA’S easy to use filters and sort categories are heaven sent and the reviews of people from all walks of life makes it easy for us to choose. Especially the part where it was categorized for family, etc.
It always generate the best deals. It always partners with the credit card I am using so I get additional discounts. I have been using this site for a very long time now, so I can really recommend this to anyone.
After sales customer service is superb. I had a quick booking and then it turns out the hotel I chose is a bit rundown and the smell of smoke from cigarette is too bad that even the lobby reeks of it.... the executive lounge is below my expectations, the hotel doesn’t want to refund our payment, but since we book it through Agoda, the after sales customer service agent is easy to talk to and made sure they return our money. When we check our credit card billing statement, our money was returned.
It is really good.

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