
Worldwide Cruises UK - worldwidecruisesuk.com
Customer Service
Speed of service
Value For Money
Worldwide Cruises UK - worldwidecruisesuk.com
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User Reviews
Unscrupulous Company
Blatant profiteering from a disgraceful company. Paid £3200 for 10 days which included a 7 day all-inclusive cruise with Cylestial Cruises. Only offered cruise payment refund which they claim is £1200. How can the MAIN component of the holiday amount to a refund of only one third the total cost? They claim the remainder (£2,000) is the cost of budget airline travel and 4 nights in budget hotels (one in poor part of Athens) and will not refund any of this. Won't breakdown costs and claim it is all to do with airlines. Totally laughable. Will pursue the remainder of this through the court. It is my mission to see this through...and I don't care how long, or how much it costs! Do NOT make the same mistake!
No Response For Our Complaint
When I complained about our jhang reviews of flight time and ended up coming back for more than seven hours later.
I got no reply at all, I phoned several times and eventually a man told me the flight delay and missed the flight because of the short time of transit, all this advisor said it wasn’t their fault, but American Airline fault. This was the only answer I’ve got after one month and I had to keep phoning several times. We will ever use your company again for sure
Panama Canal Cruise
We recently booked a late cruise with Worldwide Cruises to Central America and the Panama Canal. The consultant we dealt with was very profession, understanding and quick to respond to all our requirements. He dealt with all our queries very quickly and within an hour we had confirmation of our holiday. All the paperwork arrived two weeks prior to the trip. We had a fantastic holiday with everything running smoothly. Four transfer to and from the ship in limos were punctual and hassle free and the accommodation was a of a high standard and well located. We enjoyed the holiday so much that on our return we booked another cruise to Iceland in June
A Very Professional Service
Was able to deal with all queries and give advice based on his own experience.
Nothing was too much trouble and every question was answered very quickly.
Particularly useful was researching suitable hotels in Los Angeles near the airport and the port.
Refreshing to have no sales pressure - never placed in a position where I had to make a quick decision!
Would certainly use the Company again - much better than the one who arranged our last Cruise.
A Good Service
A quick and easy way to book a cruise at a reasonable price.
70th Birthday Holiday For My Wife.
This was the first time we have used Worldwide Cruises and if the holiday is as good as the information given to us by your representative we will definitely use them again.
First Time User
I have booked a cruise with WW Cruises UK for myself and friends. I have used other companies before but I thought the person I dealt with was excellent. He delved into all our options and requests and got back very quickly with all the information and was very helpful with the advice on all the aspects of the booking. I would recommend this company without hesitation.
A Great Service
I was already aware of the trip I was looking for, but wanted it at a good price. The agent I spoke to listened to my requirements, made very relevant suggestions, was patient while I checked things on line (deck plans, room positions etc) while talking on the phone to them.
The price quoted was very good compared with other sites and I agreed the plan. Later that day he rang back with the option of a better room at a minimal price increase - I couldn't refuse.
Very impressed with the service.
What A Champion! Superb Holiday Recommendation!
Better late than never with our review because we travelled last year. Simply put, from the beginning the person I dealt with listened to what we wanted and recommended a superb cabin. It was our 25th anniversary and our first cruise but thank goodness this man answered the phone when we called to book. He was patient, informative, provided great recommendations and even whilst on the holiday when we called to change hotels, he worked tirelessly to help make our dreams come true! To that man, you don’t know this but you are one reason our trip (Alaskan cruise on the Norwegian Pearl) was so memorable, so thank you very much.
Only because of this man, will any future cruise we take be made through WorldWide Cruise Uk because no question was too foolish and all requests were considered, Thank you very much! To that man: you deserve a raise!
Brilliant Cruise Booking
Really efficient, friendly and helpful service by the person I dealt with. Made it feel like my holiday not just a set package. He did his best to help me.
Q&A
DO NOT BOOK AWFUL COMPANY WHO BOOK DIRTY HOTELS AND DO NOT CARE ABOUT GOOD CUSTOMER SERVICE!
Hi we have booked a cruise with you and are due to pay the final sum, just wanted to know why you carnt pay with credit card.
Many thanx
I paid both deposit and final payment using credit card.
I have never cruised before and wonder is it better to be up on higher deck rather than lower? I will be traveling with one or 2 girlfriends but want my own cabin as don’t like to share. Does this work out very expensive? Is a week long enough for a cruise from Venice to Greece?
What happens if a hurricane arrives when the cruise is scheduled? We plan for an October cruise to Bahamas when it's hurricane season to match up with a wedding we are going to. Does the cruise get cancelled? Do you get your money back? Or does the ship avoid the bad weather and proceed into calmer waters?