Megacheapflights.co.uk www.megacheapflights.co.uk

i booked a flight 22nd april paid £100 deposit i said i would pay the full amount the following monday,they agreed, as it happened i tried to pay on the friday, they wouldnt take the money i had to speak to xxxx, also tried the saturday, i was told will be in the office later, i rang later, i was told xxxxx doesnt come into the office saturday ring monday, i ask cant you take my money, they said no you have to speak to xxxx.

the monday came i spoke to xxxxx, the flight i had booked had gone as i was supposed to pay friday, which was total rubbish he agreed the monday as i had to transfer money from one account and i new it wouldnt be ready till the monday,i also think it gets transfered to a call centre in india i dont think its here in the uk as they say.

What ever DONT use them and dont part with your hard earned cash

regards to all

glennbobs

www.megacheapflights.co.uk was quite literally the worst travel company I had ever been with and I have travelled a fair amount in my life and dealt with many companies over the years. ABSOLUTELY DREADFUL - DO NOT PUT YOUR TRUST IN THIS COMPANY. They took us for fools and they were happy to do it.

The initial booking I had made was a flight with Kuwait Airways to which I had quoted just under 700GBP/pp for. I then agreed to book this flight for myself and my partner, initially using my father's credit card as I had to borrow the money from him at the time. The travel agent was happy to take the money and informed me only AFTER the payment had already been taken that there was an issue with the fact that the credit card was under a different name and then asked me to provide details to authorise the transaction. From this I understand that to authorise a transaction, the payment would not have been taken yet considering the fact that it is still authorising. Yet apparently, this has already been done. It took a few days before I could provide the documents needed seeing as my father is quite a busy man and by this point I have been told that they have changed our itinerary and our flight price has gone up to 850GBP without prior notice to us. He claimed he had been "calling me but to no avail" however I did not receive any such phone calls, and no voicemails were ever dropped to me. I wanted a refund due to this poor business practice and was told that this was impossible as they had already paid for the flight, but what I don't understand is HOW because they cancelled the flight with Kuwait Airways so surely this would have been refunded considering the reason we lost our seats on this flight is because they were apparently sold to someone else? I called them to voice how outrageous this situation was yet the way they had handled it was so rude and to be honest, myself and my partner just wanted to enjoy our holiday so we let it go and just paid the remaining flight price.

The new itinerary was also very peculiar, passing us on to British Airways to China Airlines via London to Vienna, to Vienna to Taipei and then from Taipei to Manila. We were given 45 minutes to catch our connecting flight from Vienna in which the plane was 15 minutes late to land. This caused our baggage to be left behind on the way and as of yet, 3 days after we have arrived in Manila we are STILL waiting for our baggage. We spoke to British Airways staff in London and they were so shocked that a travel agent could be so IRRESPONSIBLE AND INSOLENT considering the fact that they always advise travel agents to give at least an hour and a half for a connecting flight. Clearly, megacheapflights.co.uk have not followed this brand standard protocol and shows just how much they fall beyond the trading standards. When we called them, our travel agent was merely just being rude to myself and my partner calling us "stupid" and that it was "our fault" that the baggages were delayed. In the end we both got frustrated, we are normally rational and respectable people but in this case we both got very angry and ended up shouting and swearing down the phone as his manner was quite honestly the most appalling thing I have ever encountered in my life. He hung up on us a few times as well and when asked to be put through to his manager he repeatedly refused and eventually gave us a fake name for a manager. We tried to take it upon ourselves to find the parent company but the company we found "Airlord Worldwide Flights" was a previous parent company who had deliberately detached themselves from megacheapflights.co.uk because of their appalling way of running the business. Again, surely this shows just how much they fall by their expected trading standards.

Please, if you want to save yourself the frustration, anger and upset then DO NOT EVER BOOK A FLIGHT WITH THIS COMPANY AS THEY WILL NOT RESPECT YOU AS A CUSTOMER AND THEY WILL MESS YOU AROUND BIG TIME!!!!! I will definitely be reporting these people to the Trading Standards Institute at the very least.

This review is to second that made by marcusize.

I have experienced exactly the same today 4th June 2013 with regard to a payment made yesterday. This is despite my calling them before I made the payment to ask if the price they quoted was still valid before making a payment and I was assured that it was.

It was not until I contacted them this morning to ask for the ticket they said they where processing yesterday that they got back to me to say the price quoted previously had now expired and the next available price offer is for £95 more.

In fact the precise wording of their email was: "The ticket price which I had given you that has expired due to not paying full amount now same price is not available and now i have given you next available price". Clearly they had not done their homework before sending the email because I had paid the full price for the price they initially quoted.

I called to ask for a refund and they tried to offer me an indirect flight for the initial price they quoted. An indirect flight does not suit my purpose in any way. Even their manager insisted on taking the same stance.

How can an administration fee be charged when they have not even issued a ticket?! All they have done is quoted a different price and nothing more!

They are are clearly an unscrupulous lot seeking to defraud anyone who will not stand their ground. However, I have demanded a full refund, otherwise I will take proceedings for the recovery of the full amount.

Paid a ticket that was never booked only to have them come back demanding more money for a different flight with a different route and time that was in a no way suitable to my requirements when asked for a refund I was told they wouldn't give me a full refund as they would charge an admin fee for something they never booked when asked why they had taken the payment in the first place I was rudely asked why I payed, staff and management very rude and unhelpful having to take proceedings against them

Inquired & booked flights to Accra ghana for our family movement, They offered me a great price on Turkish, no one was able to beat the price. I booked paid & got my tickets all confirmed, amazing service provided, tomorrow is my flight at 06am, e checkin done, Complete peace of mind. I am going to refer you to more people.

This travel agent are rubbish!!

Completely dishonest about flight price and added more money to the ticket after I initially paid a deposit

Now lost my money and taking them to court to get my money bk

The manager was totally unhelpful and utterly disrespectful

Did not apologise or nothing, just insisted for me to pay more

Worst service I've ever received

Never never ever use this ppl plsss to avoid disappointment

i booked my tickets wtih Megacheapflights.co.uk in October 2012 to South Africa. Paid for this in full at the time of booking. Travel dates were 22nd march 2013 to 5th April 2013. We were meant to receive the e-tickets within a few days after booking.

In January 2013 i chased the e-tickets with the travel agent to be told that this is not a confirmed booking. They were happy to refund the monies which obviously would have menat that i would end up paying more! After demanding that they have our monies for so long they must provide us with the tickets. This meant that i had to change the return date of my flight from the 5th April to the 4thApril. Also, the timing of the departure flights were drastically changed. Which was totally unsuitable for our wheelchair passengers - this change meant that we were sitting at Doha for at least 5hrs during the night. Our original flights were menat to leave Heathrow at 8:30pm but was booked for 4:25pm. The airline "Qatar" rescheduled the flight to 3:00pm. This again we were not informed about by the agent. I found out about the reschedule of the flights by calling the agent to ensure that all is in order.

This lead to a lot of tension and stress before our holidays especially when you have two wheelchair passengers! The meals booked were incorrect.

I will never use them again - think twice before using them!!!!!!!!!!!!!