THIS IS A SHAM

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1982Vogel's review of The Knowledge Academy Reviews - theknowledgeacademy.com

“THIS IS A SHAM”

★☆☆☆☆

written by 1982Vogel on 30/09/2022

This is a sham!
Do not buy an online course, all you will get is a presentation slide deck with a few diagrams and buzz words. I purchased the IIBA Certified Business Analysis Professional Online version.

If you complain a lot like I did, saying you can't learn anything from the 'material' provided, they will give you a version where a computer robotic voice reads out the titles of the presentations... I wish I was joking.

As for the 24/7 support, well it is true you can email them anytime .. just don’t expect a response back. Even better, you might get a response with incredibly bad English translation that it makes no sense. Most of the time I would write a response and a few days later get an email from someone saying that they have not heard from me … even though I responded immediately….

In total I was passed-around to a total of eight different people … not because I was escalating, but because anytime someone does respond, it is a different person (for the same complaint). It took me 3 MONTHS of dealing with them before I gave up! They refuse to refund me even though they have not provided the product promised “online self-paced training” and just kept pushing me to enrol in a live course. I have reported this to ACCC and I strongly encourage everyone else to do the same. I cannot speak for the live courses as I only did online, but do yourself a favor and save your money, you would learn more looking at google images it is that bad!

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