Do NOT give them any of your money!!!

Once they've got your ££, don't expect any kind of service. My organisation booked me onto the BA Foundation course. It was supposed to be 24 hours of study. To call it a course is a joke. It was a series of slides accessed online, with no voiceover and no explanation. Took about 4 hours to look through all the slides. Terms were not explained. Acronyms were not explained. This in no way prepared me for the exam. I've learnt more from free courses on YouTube and LinkedIn Learning. Booking the exam is a Karkaesque nightmare. They issue a 'voucher' saying you have to book within 10 days of receipt. They don't tell you when the days you can sit the exam are. They don't reply to emails. They don't reply to support tickets. You call and they ask you to email. You email and they send you a link to complete a support ticket. You complete a support ticket, you hear nothing. You ring again... So far 10 emails+ 2 support tickets and 3 phone calls and I'm still not booked in for the exam, but supposedly if I don't book a date within the 10 days the course fee is lost?! Utter shambles. RUN A MILE!!! Their terms and conditions are shocking - they can change a physically booked course time, date or venue to a different city at their discretion and tough luck on you. NO REFUNDS! They can convert your physically booked course into an online course worth less than half the value, and guess what? Tough luck, NO REFUNDS! They have no interest in providing a service and no interest in dealing with you - they just want your cash and then good luck to you to get anything worthwhile out of them!