Helpful over & above!

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Virgin Trains
★★★☆☆
2.6
41.0% of users recommend this
  • Reliability

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  • Value For Money

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Guest's review of Virgin Trains

“Helpful over and above!”

★★★★★

written by on 09/02/2017

Im a lady in my 50's who is claustrophobic and has a problem with small and enclosed spaces especially when I have to lock myself in. I was in a 1st Class carriage and needed the loo. I asked a female assistant for help by standing outside of the loo door as the panic of the automatic door not opening, would be my biggest nightmare. She was amazing. She didnt judge or complain, i truly felt like she cared and made my horrendous life-long fear, bearable. Thank you so much.

  • Train

    Bus / Train

  • Reliability

  • Cleanliness

  • Value For Money

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