Filthy, surly & contemptuous of customers

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South West Trains
★★☆☆☆
1.7
From 67 reviews
19.0% of users recommend this

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CWNH's review of South West Trains

“Filthy, surly and contemptuous of customers”

★☆☆☆☆

written by CWNH on 16/08/2016

South West Trains is a disgrace. It is impossible to book a bicycle place online, though this would save everyone's time. You have to phone. This often means a ten minute wait for someone to bother answering. Then they usually can't speak proper English and you have to spell Wiltshire - yes, "Wiltshire" - because they've never heard of it. Finally they tell you the train is full - which turns out to be false when you get aboard. Absolutely rubbish. No wonder people prefer to drive.

  • Train

    Bus / Train

  • Reliability

  • Cleanliness

  • Value For Money

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