Disgusting

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Arriva Trains Wales
★☆☆☆☆
1.4
From 89 reviews
9.0% of users recommend this

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Michyloulou's review of Arriva Trains Wales

“Disgusting ”

★☆☆☆☆

written by Michyloulou on 30/08/2017

Played over 75 pound on my ticket to stand by the doors with a three month old baby and a 2 year old for four and a half hours absolutely disgusting the train ticket prices are beyond and for what to stand all the way squashed next to people you don't know like sardines smelling a toilet that looks like it has never been cleaned never would I travel on train again

  • Train

    Bus / Train

  • Reliability

  • Cleanliness

  • Value For Money

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Nothappypersonage's Response to Michyloulou's Review

Written on: 01/09/2017

I agree, my train journey on Norhern trains was the same, I had to stand all the way to my destination and was squashed in like a sardine, conductor was not able to issue tickets as he was confined to his cabin and was only able to open and close the doors!! Still waiting for a reply from Northern trains since sending in my letter cheque and a copy of the e mail customer solutions sent me, have phoned them, customer services must have been half awake when I called. I suffer from GAD and thanks to them I am having to seek counselling.

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Michyloulou's reply to Nothappypersonage's Comment

Written on: 01/09/2017

Absolutely disgusting and the cheek to charge what they do to travel on a train to stand and be be squashed all the way never again for me hope u get better soon so awful

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