Prize for worst customer service

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Gaggia Service UK - www.gaggia-service.co.uk
★☆☆☆☆
1.3
From 16 reviews
6.0% of users recommend this

dopio's review of Gaggia Service UK - www.gaggia-service.co.uk

“Prize for worst customer service”

★☆☆☆☆

written by dopio on 31/01/2018

I wish I had read the reviews of other people warning about how dire the customer service of this company is. My experience is very similar to the other feedback here. Only use this company if you have money and time to waste and enjoy having the phone hang up on you.

Their customer service person suggested I was lying when I pointed out there is no mention of a London surcharge for collections and deliveries on their website.

Truly incompetent service!

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Stinkyboy2017's Response to dopio's Review

Written on: 02/02/2018

I see we have another mindless individual who likes to criticise us off without justification . I suggest you put your feeble little brain out of the comatose state that it is in. If you drive into London everyone will know that a London surcharge is payable. There are signs posted on every road going into London telling you when you enter the zone. For commercial vehicles it is a lot higher they just increased the charges double, we pass a percentage on to residence in London. we have to pay it and so does every other delivery service.
What is wrong with you ? Your arrogance is bewildering

Andrew Wright

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Customer1977's reply to Stinkyboy2017's Comment

Written on: 05/02/2018

WOW this guy is incredible

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Blusea3's reply to Stinkyboy2017's Comment

Written on: 15/08/2019

You are simply not capable of seeing things from the point of view of others. Hold up a mirror prior to calling others arrogant. Or sort out the problems in your life that have made you the nasty aggressive character that you are.

If you encounter unpleasant people often perhaps it's you and not them...

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