Able Group Reviews - able-group.co.uk

Able Group Reviews - able-group.co.uk
★★★★☆
3.6
65.0% of users recommend this
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Latest Reviews

“Excellent ”

★★★★★

written by Dominguez399 on 28/09/2023

Excellent service would highly recommend great customer service 10/10

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“Friendly and quick service”

★★★★☆

written by Cynthia78 on 27/09/2023

Electrician arrived within the arranged time frame. He was friendly and efficient and solved the problem for us. He gave tips for future which were helpful. There was a delay when he had finished as he was waiting quite a long time on the phone to process the payment when the job was complete.

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“Blocked Toilet (caused by blockage in external soil pipe.”

★★★★★

written by austinrover on 27/09/2023

Phoned ABLE GROUP at 8:03 a.m. to report problem, call was answered within 2 rings, the lady I spoke to was very polite and efficient, took all my details and arranged for a plumber to arrive same day before 14:04 p.m. Plumber phoned 20 minutes before arrival to say that he was on his way. Arrived at 2:00 p.m. I explained what the problem was and that the blockage was in the sewer downpipe and not the toilet itself, he agreed with my thoughts and said the best option would be to clear the blockage by jetting the pipe this was slightly more expensive at £145 but I was expecting this to be necessary and I found the cost to be reasonable. As the sewer pipe is cast iron there is no access panel to get into the pipe so the plumber had to drill the lead pipe that leads from the toilet to the sewer pipe so that he could insert the jetting hose into it. The blockage was cleared within a few minutes and after checking that the water was flowing freely the plumber repaired the hole that had been made in the pipe. The plumber tidied up and left at 2:50 p.m. I found the plumber who attended to be a very pleasant person who knew what he was talking about, explained what needed to be done,and did not try to press me into having work done that was not needed. the payment was taken from my card the following day,ABLE GROUP did not require any money for a "call out charge" as some companies do. I would recommend this company without hesitation and the plumber who attended in particular.

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“Prompt service ”

★★★★★

written by Swithin on 26/09/2023

Charging structure clearly explained. Locksmith arrived same day & was pleasant & efficient. Very good service. Expensive but you get what you pay for.

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“Removal of wasps ”

★★★★★

written by CoryCruz74 on 26/09/2023

The man who attended my home was a polite individual with lots of knowledge. He did an amazing job!

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“Quick, efficient work”

★★★★★

written by Gohare on 22/09/2023

I phoned the Able Group and was given a price and a time that day when their worked would be out. He came on time and took care of the wasps that day. But if he hadn't Able gave me a guarantee so would have came back out for free if the wasps were still active

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“Fast Response ”

★★★★★

written by Sharpeex93 on 22/09/2023

Fast response. Completed task within 15 minutes. And pleasant service.

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“Leak under sink in kitchen”

★★★★★

written by Pearsonut279 on 20/09/2023

Plumber arrived within an hour of my phone call. The job was quite a simple one in the end but was completed quickly and efficiently. Not the cheapest service but the speed of response was excellent so that there was minimal water damage or water wastage.

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“Emergency lock solution ”

★★★★★

written by bobthewebber on 19/09/2023

Had a problem with key stuck in lock. Wife was fretting would not be secure at night. But able sent very capable local guy who changed the lock and fixed everything nicely. Good service. Slightly pricey but I suppose you get what you pay for Thanks

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“Best choice”

★★★★★

written by Freeby123 on 16/09/2023

Able did what they said they would do. The electrician was knowledgable and professional. Great service

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“Expensive, very expensive”

★★★★☆

written by Duncanv240 on 16/09/2023

They came on time and did the job, but I discovered I had paid three times the amount I could've paid

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“brilliant service”

★★★★★

written by Smurfysmufington on 15/09/2023

I cannot recommend Able enough, from the moment I phoned them they made an incredibly challenging situation so much easier. Their communication in the initial phone call was both professional and reassuring. They talked me through every step that was going to happen. The locksmith turned up exactly when he said he would (I am sorry I cannot remember their name). The lock smith was very re-assuring and fully explained everything that had happened and the best way to secure the house for the future. The costs were reasonable and fully explained at every stage. Would call them again in a heartbeat, if heaven forbid I ever need to. 

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“Excellent efficient service”

★★★★★

written by CjBailey on 15/09/2023

I needed to get in touch with a reputable and trustworthy locksmith quickly. Able Group met this need without fuss but with efficiency and speed. Their website set out clearly the various services they offered which was followed up by being able to speak with someone on the telephone who was articulate and professional. Able Group prices appeared to be competitive and not prohibitive. I will use Able Group again.

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“Prompt excellent service ”

★★★★★

written by on 14/09/2023

Phone answered promptly. Plumber arrived on time and was very quick to identify problem with water leak. Spare part was in his van and was fitted correctly. Would use again for emergency.

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“Unblocking toilet!!”

★★★★★

written by Camillak41 on 04/09/2023

Great efficient service, turned up early didn't have to wait in for hours, gave me good advice talked through the problem stayed until he was sure the job had worked.. My mum passed me the number of Able Group and I would pass them onto to others. Absolutely no issues.

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“quick efficient response”

★★★★☆

written by LelandMason on 01/09/2023

on seeing a rodent in the garden and hearing noises in the roof we rang able who came out very quickly and gave advice on how to solve the problem. they discovered the entry point and put down poison. as part the price we got 2 visits. The second was to ensure there was no further signs.

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“Quick polite good job”

★★★★★

written by on 01/09/2023

We had a problem with our thermostat on our heating I contacted Able Group my answer was called so quick,an engineer was at our house within two and a half hrs did the job no problem.As we are both elderly we really apprieciate the quick response to our call Well done Able Group.There was nothing negative about anything.

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“Great efficient service”

★★★★★

written by 325Whittaker on 23/08/2023

I had wasps in my soffits and called able. The contact person talked me clearly through the process and said someone would contact me prior to arrival. On arrival the operative explained what was going to happen and dealt with the problem. Great service.

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“Great service”

★★★★★

written by StaceyTaylor on 23/08/2023

Had a pretty good leak in the kitchen the evening before, when I called in the morning I was told someone would be with us before 1:15 and he had arrived by twelve. It was great to have someone arrive within the agreed time. He gave us options and advised on what he thought would be the best resolution. He then swiftly did the repair and even had a look at another small issue we had while he was here. He was very polite, friendly and professional. Happy to recommend and use again in the future. When I booked the appointment the person on the phone was very helpful and went through the costings with me then got someone booked to come and fix it that same day.

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“Excellent Communication and service throughout...”

★★★★★

written by StanCoco on 22/08/2023

Excellent communication and service throughout. He was a superb worker and nothing was too much trouble. His knowledge of his subject was very clear. The Able Group have a good ethos and meeting the needs of the consumer remains a priority. I wouldn't hesitate to recommend the company.

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