written by YaretziStafford30 on 23/03/2024
Excellent service both on the phone and in person. Came within the timeframe and price was as quoted, explained the issue.
written by 64Bragg on 22/03/2024
I called Able after a sudden and unexpected leak, the service was great, friendly and informative in the phone, the person who attended called me first to discuss the job and gave me an estimated time of arrival. The problem was resolved quickly and efficiently.
written by BrianLockedout on 21/03/2024
We called Able Group to find someone to mend a broken front door lock. Someone arrived within a couple of hours and quickly identified the problem and the solution. We were given the estimated costs of repair and kept informed of the progress of the timings for the purchase of the required parts. Everything was explained by the capable and pleasant and helpful man who did the repair.
written by Hartea89 on 19/03/2024
Brilliant, hassle free, same day services. Called in the morning about my leaking tap. Had been driving me mad and getting worse, guys turned up at lunch time to fix the problem. Communicated with me well. Would highly recommend the service for anyone wanting a job done quickly and smoothly.
written by Lamont121 on 13/03/2024
Very Efficient and good service. Very Friendly and professional. All around a great company to work with :)
written by on 08/03/2024
Good, well organised service. The engineer was very effective and the problem was resolved quickly.
written by Tonycraigatcdp on 08/03/2024
Very speedy appointment made and the very next day a team member turned up - well equipped for a locked oak door a with tight hinges and stubborn locks. The door was removed and then access could be made to the old (keyless) locks etc - 1x era and 1 x 5 lever mortise. The mortise lock was replaced like for like - unfortunately the van stock did not carry the identical upmarket ERA lock we had and also had no stock of any brass colour - just satin metal. The ERA LOCK works but lacks the quality of the original - I elected to be practical since I wanted a lockable solution installed in two places to be secure. Your well trained team member worked very hard to complete the job. SATISFIED WITH ALL ASPECTS EXCEPT CHOICES OF LOCKS AVAILABLE IN VAN.
written by MaliaPereira on 03/03/2024
Following a break in at my home, the door lock was damaged which meant the home was insecure. Called Able at about 1115pm to come out and fit a new lock. They attended my property very quickly and not only replaced the broken lock, the locksmith also fitted a better lock than the original. he also ensured that the whole mechanism was checked and worked properly. very please and the house was secure. I had no complaints whatsoever
written by on 01/03/2024
I was initially very impressed with your company's service as I called after 1pm on Saturday with the promise of a plumber visiting by 5pm and, although it was an expensive callout, I was happy to pay this for such prompt service - as our sewerage system is also linked with our elderly neighbour. I was then called at 3.30pm to say that the plumber had gone home and so would not be coming and that another call would be arranged for the next day (Sunday) - but I had to wait for details to be provided. I called back myself later as no call was forth-coming and another member of your staff organised a new visit for the Sunday at 2pm. The Plumber arrived at 1pm on the Sunday and did a splendid job - but he still had to charge us the full amount - even though we had waited nearly another 24 hours without services - and I would have expected to have been offered some discount on the full price to recognise this delay.
written by TiannaHealy on 28/02/2024
This company charge way way too much. It works out at £277 an hour which is way way higher than my brother earns as a senior doctor in the NHS. I will never use this company again and suggest you find another company unless you have money to throw away
written by CampbellGreen117 on 27/02/2024
I called they came two days after and put the poison and it worked after a week. The worker was very professional and cooperative. I would recommend them to my family and friends for sure.
written by on 27/02/2024
CALLED TO TELL US WHEN THE OPERATOR WOULD ARRIVE AND ARRIVED ON TIME. SPENT TEM MINUTES SEARCHING THE ATTIC, AND PASSED ON DETAILS OF WHAT HE DISCOVERD AND HOW HE WOULD DEAL WITH THE PROBLEM. TEN MINUTES LATER HE ADVISED US THE AMOUNT OF CHEMICAL HE HAD PUT DOWN AND WHAT HE EXPECTED THIS WOULD ACHIEVE. COMPLETED THE PAPERWORK AND MADE AN APPOINTMENT FOR THE SECON VISIT ARRIVED ON TIME FOR SECOND VISIT, CHECKED THE ATTIC, AND TOLD US THAT HE HAD ACHIEVED THE OBJECTIVE OF CLEARING THE PROBLEM. ALSO CONFIRMED THAT IF THE PROBLEM RETURNED IN THE NEAR FUTURE, TO CALL AND ARRANGE A THIRD VISIT. PROBLEM WAS REWSOLVED IN A TIMELY AND EFFECTIVE MANNER, WITH THE LEAST POSSIBLE INCONVEN IENCE
written by shDean416 on 26/02/2024
Excellent response and could get an electrician at short notice which was what was a minimum requirement. Kept me updated of arrival time. The electrician was efficient in diagnosis, procuring a part and fixing my issue. The only negative is that it was a bit expensive for these hard times, but can't really complain for such a speedy, friendly and efficient response.
written by CoraPotter on 26/02/2024
Excellent service from all departments, much appreciated
written by andykingfisher on 23/02/2024
got so fed up with anglian water who made appointments and never showed up to do work they promised to do,so getting fed up with anglian waters lies i got in touch with ABLE group .so glad i did the superb drainage expert you sent sorted the problem in Record time ,what a star..i highly recommend .SUPERB 100% top class service..Will use ABLE group again
written by JohnMcMahon104 on 22/02/2024
Our kitchen tap broke away from the pipe bringing water into the house causing immediate flooding in the kitchen and so having to switch off the mains water. Called Able Group who were able to send an emergency plumber within one hour who very quickly diagnosed the problem and was able to restore water to our house in less than an hour. He was also able to provide advice on a replacement tap and fitted valves to make it easier to fit once we had the tap. Overall delighted with the very prompt service provided by Able.
written by on 22/02/2024
Contacted you mid-morning and spoke with a very pleasant and knowledgeable lady. She ordered an Engineer for between 12 and 5pm - he actually arrived at 12:10! He went straight to work to diagnose the problem which turned out not to be obvious but was repaired before 1:00.Well done and Thanks
written by Practical_Phil on 20/02/2024
With us just over an hour from the first call - on a Sunday. An hour later, they had diagnosed and cured the sewer blockage. Very happy with this, and will note the details in case we need them again.
written by Cupcake23 on 19/02/2024
The staff are helpful and efficient. Understood my issues and kept me update on progress of appointment. Engineer called before arrival. Friendly service done welll.
written by Samtheman247 on 09/02/2024
Amazing service! They went above and beyond and the team was amazing!
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