Able Group Reviews - able-group.co.uk

Able Group Reviews - able-group.co.uk
★★★★☆
3.7
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Latest Reviews

“Rat infestation”

★★★★★

written by MICHAELJOHNK on 11/04/2024

We were alarmed to discover rats in our arranged Garage. Able responded quickly to our telephone call and promptly talked us through the position and prepared the bait. Within several days the area was cleared and the situation resolved.

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“Quick & Great Service”

★★★★★

written by TatumFanning on 09/04/2024

I had an ant issue within my property and I called able group in the evening and they had some over the next day to treat the issue. Since then I have seen no ants. They went above and beyond and treated the front of my property and found the nest and gave me some advice on prevention.

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“Emergency key unlock required on the morning ”

★★★★★

written by Zaired186 on 09/04/2024

I was in need of an emergency key unlock on the morning I rang. The service was professional and very quick in responding to my predicament. The locksmith kept me informed and confirmed my address and within 20 minutes arrived and professionally and enabled me to gain access . I would recommend this company being both professional and responding very quickly. The locksmith was very friendly and understood the problem and gained access for me within minutes. Thank you to all the team for helping me.

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“Great”

★★★★★

written by CHGE on 04/04/2024

Very helpful and issue addressed quickly with minimal fuss.

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“Called - Arranged - Sorted”

★★★★★

written by JacobHoffman on 03/04/2024

The biggest issue when calling companies is knowing they are genuine, No issue with Able Group, Called them to assist with elderly resident having issues with the front door lock, Called Able, Made the request, advised of any cost before hand, work carried out resident happy, Competitive price and prompt service, Good communication, During and after.

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“Emergency repair”

★★★★★

written by JasleneAndrews461 on 02/04/2024

Able responded quickly, came out the next day to inspect and quote, then had the glass made and installed within a week, the work is excellent and looks better than the original! Work was carried out in a professional manner and everything left clean and tidy, highly recommend this company and will definitely use them again if needed! The broken glass was removed and new matching glass installed, thanks!

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“Locksmith”

★★★★★

written by YaretziStafford30 on 23/03/2024

Excellent service both on the phone and in person. Came within the timeframe and price was as quoted, explained the issue.

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“Great service, would recommend. ”

★★★★★

written by 64Bragg on 22/03/2024

I called Able after a sudden and unexpected leak, the service was great, friendly and informative in the phone, the person who attended called me first to discuss the job and gave me an estimated time of arrival. The problem was resolved quickly and efficiently.

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“Locked into good service”

★★★★★

written by BrianLockedout on 21/03/2024

We called Able Group to find someone to mend a broken front door lock. Someone arrived within a couple of hours and quickly identified the problem and the solution. We were given the estimated costs of repair and kept informed of the progress of the timings for the purchase of the required parts. Everything was explained by the capable and pleasant and helpful man who did the repair.

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“Quick response and thorough investigation”

★★★★★

written by on 19/03/2024

Having seen rats in the garden, I contacted the Able Group and an appointment was made for that day. He arrived, listened to my explanation of the problem and then carried out a thorough inspection of the site. He immediately blocked up the space around a couple of pipes in the garage and ascertained where the rats might be going. He laid traps around the site and made an appointment to return a couple of weeks later, an appointment he kept. He re-examined the site and provided advice on how to secure the garage from further infestation, which I have taken up. He carried out the two visits in a friendly and professional way, giving a detailed explanation of the action he was taking and the likely outcome. He was a credit to the company, and I would have no hesitation in recommending the company. The cost was made clear to me at the outset and was not increased.

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“Brilliant fast service ”

★★★★★

written by Hartea89 on 19/03/2024

Brilliant, hassle free, same day services. Called in the morning about my leaking tap. Had been driving me mad and getting worse, guys turned up at lunch time to fix the problem. Communicated with me well. Would highly recommend the service for anyone wanting a job done quickly and smoothly.

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“GREAT SERVICE”

★★★★★

written by Lamont121 on 13/03/2024

Very Efficient and good service. Very Friendly and professional. All around a great company to work with :)

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“Satisfied”

★★★★☆

written by on 08/03/2024

Good, well organised service. The engineer was very effective and the problem was resolved quickly.

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“Lost keys for outdoor access to front drive! ”

★★★★☆

written by Tonycraigatcdp on 08/03/2024

Very speedy appointment made and the very next day a team member turned up - well equipped for a locked oak door a with tight hinges and stubborn locks. The door was removed and then access could be made to the old (keyless) locks etc - 1x era and 1 x 5 lever mortise. The mortise lock was replaced like for like - unfortunately the van stock did not carry the identical upmarket ERA lock we had and also had no stock of any brass colour - just satin metal. The ERA LOCK works but lacks the quality of the original - I elected to be practical since I wanted a lockable solution installed in two places to be secure. Your well trained team member worked very hard to complete the job. SATISFIED WITH ALL ASPECTS EXCEPT CHOICES OF LOCKS AVAILABLE IN VAN.

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“Emergency Locksmith repair”

★★★★★

written by MaliaPereira on 03/03/2024

Following a break in at my home, the door lock was damaged which meant the home was insecure. Called Able at about 1115pm to come out and fit a new lock. They attended my property very quickly and not only replaced the broken lock, the locksmith also fitted a better lock than the original. he also ensured that the whole mechanism was checked and worked properly. very please and the house was secure. I had no complaints whatsoever

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“Charged full amount although let down”

★★☆☆☆

written by on 01/03/2024

I was initially very impressed with your company's service as I called after 1pm on Saturday with the promise of a plumber visiting by 5pm and, although it was an expensive callout, I was happy to pay this for such prompt service - as our sewerage system is also linked with our elderly neighbour. I was then called at 3.30pm to say that the plumber had gone home and so would not be coming and that another call would be arranged for the next day (Sunday) - but I had to wait for details to be provided. I called back myself later as no call was forth-coming and another member of your staff organised a new visit for the Sunday at 2pm. The Plumber arrived at 1pm on the Sunday and did a splendid job - but he still had to charge us the full amount - even though we had waited nearly another 24 hours without services - and I would have expected to have been offered some discount on the full price to recognise this delay.

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“They charge £277 an hour”

★☆☆☆☆

written by TiannaHealy on 28/02/2024

This company charge way way too much. It works out at £277 an hour which is way way higher than my brother earns as a senior doctor in the NHS. I will never use this company again and suggest you find another company unless you have money to throw away

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“Very good ”

★★★★☆

written by CampbellGreen117 on 27/02/2024

I called they came two days after and put the poison and it worked after a week. The worker was very professional and cooperative. I would recommend them to my family and friends for sure.

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“ATTIC MICE INFESTATION”

★★★★★

written by on 27/02/2024

CALLED TO TELL US WHEN THE OPERATOR WOULD ARRIVE AND ARRIVED ON TIME. SPENT TEM MINUTES SEARCHING THE ATTIC, AND PASSED ON DETAILS OF WHAT HE DISCOVERD AND HOW HE WOULD DEAL WITH THE PROBLEM. TEN MINUTES LATER HE ADVISED US THE AMOUNT OF CHEMICAL HE HAD PUT DOWN AND WHAT HE EXPECTED THIS WOULD ACHIEVE. COMPLETED THE PAPERWORK AND MADE AN APPOINTMENT FOR THE SECON VISIT ARRIVED ON TIME FOR SECOND VISIT, CHECKED THE ATTIC, AND TOLD US THAT HE HAD ACHIEVED THE OBJECTIVE OF CLEARING THE PROBLEM. ALSO CONFIRMED THAT IF THE PROBLEM RETURNED IN THE NEAR FUTURE, TO CALL AND ARRANGE A THIRD VISIT. PROBLEM WAS REWSOLVED IN A TIMELY AND EFFECTIVE MANNER, WITH THE LEAST POSSIBLE INCONVEN IENCE

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“Excellent response and service”

★★★★★

written by shDean416 on 26/02/2024

Excellent response and could get an electrician at short notice which was what was a minimum requirement. Kept me updated of arrival time. The electrician was efficient in diagnosis, procuring a part and fixing my issue. The only negative is that it was a bit expensive for these hard times, but can't really complain for such a speedy, friendly and efficient response.

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