Left 76 year old with water coming through ceiling

Able Group Reviews - able-group.co.uk
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128McCaffrey's review of Able Group Reviews - able-group.co.uk

“Left 76 year old with water coming through ceiling”

★☆☆☆☆

written by 128McCaffrey on 28/08/2020

My 76 year old mother realised she had a leaking toilet when water started dripping through her kitchen ceiling. She contacted Able who said someone would be with her between 2pm-7pm that day (Wednesday). Someone called at 6pm to say the person had gone "sick" and no one could make it until Friday.

Unbelievable, how can you be an emergency plumber and offer service like that, even worse to an abandon a pensioner who lives alone to simply "find another plumber".

Avoid at all costs, simply awful.

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