Terrible !

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CAUmble's review of LG

“Terrible !”


written by CAUmble on 13/04/2021

Don't get an LG 55uk smart tv! They are junk and the company does not stand behind their product. We have a 55" and after 2 1/2 years ( the problem started at about 1 3/4 yrs.) this tv will not stay on WiFi ! We can't watch anything that requires a smart tv. Bought it at Costco so supposedly that doubled the 1 year warranty to 2. Costco tried to talk to LG as did I and they still want me to pay for repairs. We also took out the extra 3 years warranty and they said it is a software issue that LG had to fix. Also, we were told this tv had a recall for this tv for this issue but LG refused to acknowledge that either. I have spent HOURS on the phone trying to get this tv repaired under warranty with no success. LG just gives me the run around !!! They have horrible customer service and support . will never buy another LG product again!I would give them NO stars if I could.

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