written by MichelleW1979 on 22/09/2023
I was looking for a new tarriff for business electricity and stumbled on this site. I filled in the first screen with my company name and address. When the next screen asked me for my phone number (i placed a duff phone number) but they still managed to contact me. My immediate reaction was to ask where he had got my phone number from, as I gave an incorrect phone number. He said the number he called me on was the number given, which I said that was not possible. I told him at this moment in time, I did not wish to speak to anyone and that I felt pressured by the telephone call, he said he would call me back next week, at which I requested not to call me and if I was interested I would call them back!
written by KeiraMcNeill128 on 04/02/2022
This is just a website that harvests your details and passes (sells?) them on to cold callers. Don't be fooled. I filled in the form and got to the point where I agree to get quotes by phone. I don't accept sales calls so I aborted. I still got a call from a very aggressive salesman. DO NOT USE
written by Smallbusinessnww on 05/03/2021
Misleading sales tactics. Non existent customer service.
written by Dave... on 05/02/2014
do not use these people unless you check your facts on prices first I was under pressure on a busy day, I took what the salesman told me as the truth - "the best you can get anywhere is 13p on a three year deal because they're all going up 15%) it turns out my best deal from THEM was 13p everywhere else its just over 11p a unit- this has cost me £1100 a year for the next three years
written by on 14/10/2013
Very pleased with prompt and helpful service dealing with our multiple supply accounts for a chatity
written by SaxonMark on 11/10/2013
Very easy to switch, knowledgeable staff who were friendly. I was all done in less 15 minutes. Brilliant.
written by BrookeHB on 08/10/2013
I run a busy shop so can't spend time on the phone. Everything was done via email which meant I could reply at a time to suite me, even signing the contract was electronic. When it was necessary to talk, they rank me at a the time I requested. Brilliant and a heck of a saving.
written by on 04/10/2013
I contacted USwitch as it was a quick one stop shop and saved me an awful lot of work. The staff are very friendly, helpful and knowledgeable. The whole process was incredibly quick and easy and I have used them for the second year running and will continue to do so. Thank you!
written by on 03/10/2013
I contacted several suppliers in regards to gas supply. The best service I received was from U switch. After I filled in very simple form I got contacted within couple of minutes. Member of staff who contacted me was very nice, polite & helpful. It only took couple of more minutes and I got a new supplier. Wonderful service. Thank you.
written by terrifoster on 25/09/2013
Rang for advice on switching our business electricity, had a phone call back within a very short time. Took all the details needed and found a cheaper option with the same supplier. Arranged everything for us in a few minutes, nothing for me to do now, it will all be arranged for me. Excellent service would recommend to anyone.
written by on 25/09/2013
Contacted Uswitch for business electricity and gas comparison quote and was dealt with in a friendly and non puchy manner. The guy I spoke to quickly found me quotes and did all the necessary paperwork so all I had to do was sign the authority to transfer
written by angelos on 16/09/2013
I used uswitch last last year to change to a cheaper energy provider for both gas and electricity. It was claimed that I would get £200 "cashback" from the new provider. This never materialized and when I chased it they claimed that they had never offered this. A couple of months ago, I made the mistake of using them again. They quoted me a saving of over £200 for a switch. They also offered a "free case of wine". The wine was not free, as you had to pay P&P. My first bill from the new provider was £61 per month MORE than what I had been paying with the old provider! I think that they mislead and should not be trusted
written by RJSMITHELECTRICAL on 26/07/2013
One phonecall and it was easier than I thought it would be with SAVAS detailing everything and even writing my termination from my previous suppliers letter. Whoever hired him should be rewarded. For an industry tarnished with bad rep, well done.
written by jetplant on 12/07/2013
Excellent service. Easy and quick to sort. Ryan explained everything in simple terms.
written by on 11/07/2013
Saves a lot of time and hassle comparing the prices yourself. They know the market better than we do and can advise the best deal for your individual circumstances. Staff are extremely helpful and can often offer better prices than you could negotiate yourself.
written by on 10/07/2013
Communication was fast and responsive, both by email and telephone. Very helpful answering questions and getting our energy switchover completed.
written by on 25/06/2013
Very helpful staff making the job of price comparison easy and the switch of suppliers hassle free. As long as the suppliers keep their side of the bargain............!! Many thanks
written by on 21/06/2013
Simple to understand and easy to deal with, plus we have saved some money without loads of hassle. Thank you!
written by mae13 on 17/06/2013
Only one regret, wish I'd known about this site ages ago!! Brilliant device and took the hassle out of looking around for the best quotes. Keep up the good work!!
written by on 14/06/2013
Quick, friendly, professional and has saved us money.
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As rated by our community of reviewers
Dave...'s Response to Dave...'s Review
Written on: 06/02/2014
Since writing this Review I complained to the ombudsman and advised the company I had done so, this escalated the complaint to a manager who reviewed the situation, it turned out there had been a computer issue and as a result I had not been offered the lowest price available.
The contract was cancelled and we have now agreed a favorable price which is highly competitive.
Thanks