Waitrose, Rickmansworth

Waitrose
★★☆☆☆
2.3
30.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

PhilSoskin's review of Waitrose

“Waitrose, Rickmansworth ”

★★☆☆☆

written by PhilSoskin on 20/04/2018

We have regularly shopped in the Rickmansworth Waitrose since it opened and as loyal customers it is sad to see how much the quality has deteriorated.
First of all I must say how helpful the staff are. We have got to know quite a few of them over the years. However, the experienced staff who really care seem fewer and are the ones under pressure, trying to cover the gaps in staff numbers whilst the younger staff have less commitment.
Today, Friday when we did our weekly shop it was disgraceful how poor the vegetable selection was with so many empty racks. This was a pattern through the store.
We use quick check and the asparagus wasn’t recognised - apparently the price was almost double. Even the staff member had difficulty entering it manually.
It won’t be long before we shop at one of the bargain outlets Waitrose is trying to match.
If we don’t get good quality goods with properly stocked shelves we will go elsewhere where the cheapskates aren’t queuing for their free coffees.
Come on Waitrose - it’s quality we want.

  • Rickmansworth

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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