overdraft removed

Click here if this is your business
Lloyds TSB Student Account
★★☆☆☆
1.6
22.0% of users recommend this
  • Customer Service

  • Ease of Use

  • Overdraft Facility

Click here if this is your business

Guest's review of Lloyds TSB Student Account

“overdraft removed”

★☆☆☆☆

written by on 30/01/2012

At the beginning of my third year of a four year course, I recieved a call from collectors saying I owe Lloyds £999 as I no longer have an overdraft facility (but couldn't advise me why this was). After going to the branch I found out this was removed as I had not paid money into the account for 3 months (not having had a loan installment for that amount of time and struggling to find part-time work!) After endless letters of complaint and speaking to numerous incompetent customer service advisors I am still having to repay the overdraft ad they are refusing to re-instate it for my fourth year. Due to being passed to collectors, I cannot even apply to a different bank for a student account, so Lloyds have left me in a horrible position, where I am sacrificing my degree to work endless hours and repay them in the middle of my teaching course!

Would not reccommend to any student - in fact, stay well clear!!

  • Customer Service

  • Ease of Use

  • Overdraft Facility

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0