They Double the fees & halve the service

Interactive Investor www.iii.co.uk
★★☆☆☆
1.8
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Sariah89's review of Interactive Investor www.iii.co.uk

“They Double the fees and halve the service”

★☆☆☆☆

written by Sariah89 on 03/01/2018

Been with this shambles of a company for a couple of years suffering various issues along the way but this latest change of platform takes the biscuit.

My wife and I had a "linked" account whereby we only paid £80/pa for both ISA's. This linking has been removed with the new platform and after upping the fees to £90 pa per account we are now paying 225% more for the following:

1. Removal of the ability to automatically pay out dividends into your bank account.
2. Removal of the ability to re-invest dividend income from unit trusts

I came from Hargreaves after they changed to % fees, however, HL now cap fees at £45 pa for Trusts,Stocks and ETF's. As I am slowly migrating funds to Trust and ETF's I shall be returning to HL asap.

Huntly15's Comment

Written on: 09/01/2018

I absolutely agree with these comments.
I would ask all others who have similar views to write to
CEO, Interactive Investor and let him know just what a shambles this new platform is.
However, don't hold your breath waiting for him to reply!

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