written by Marceloa273 on 04/06/2016
So I had the unfortunate luck of Computershare taking over my shares when I left my previous firm. I had no idea who they were or what they did. Their first introduction came in the form of a dividend cheque. Over the last 6 years I have called them, wrote to them, emailed them and have never once had a reply. On calling them and asking for forms or to reset my password it generally takes 4 weeks for a letter to come from them or it doesn't come at all.
They keep US tax from me even though I'm a UK citizen and have completed the forms numerous times. I dread the thought I ever need to sell my shares because I don't know if they are capable of it. If it turns out they are based in someone's garage I would not be surprised.
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