laughable delivery service laughable customer service,POOR

Trampoline Warehouse - www.trampoline-warehouse.co.uk
★★☆☆☆
1.9
21.0% of users recommend this
  • Value For Money

trampolinewarehouseisshockinglybad's review of Trampoline Warehouse - www.trampoline-warehouse.co.uk

“laughable delivery service laughable customer...”

★☆☆☆☆

written by trampolinewarehouseisshockinglybad on 20/04/2015

Next day delivery? (strap line on advertising) Ordered on the 8th of April just turned the driver away on the 20th of April. Turned away because actually cancelled our order 8 days ago, we went out and bought another one from a more customer centred company!!!! However still no money back after being promised it would be the Monday morning after the weekend (still waiting) as they don't do returns in the afternoon. Now after complaining for the 500th time they said that they have 30 days to refund if they want too. The trampoline Warehouse had no idea where their product was so they could not tell me a delivery date...... even though I was promised 3 times it would arrive the next day. No phone calls to say sorry the trampoline is going to be late. I never write in these reviews but has been compelled to as known should put any money in their direction. Only gave one star because I had too!!!!

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