Terrible Service

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Lowe44's review of Genes Reunited - www.genesreunited.co.uk

★☆☆☆☆

“Terrible Service”

Written on: 21/01/2020 by Lowe44 (1 review written)

I normally really do not like to give negative feedback but Genes Reunited have got me fuming! After 4 separate emails asking for a refund, I have been ignored.

I haven't used their site for years yet they take a yearly subscription out for £110 and yes that is my fault for not checking but considering I haven't looked at any documents, messaged anyone, or put any new information on my tree they think this is acceptable?

Every time they respond and ask me for my details to look into my account, they do not respond and there is no telephone number either to call them. Avoid at all costs.

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