Load of rubbish, Poor quality, poor customer service

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Shoe Zone
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RN_veteran's review of Shoe Zone

“Load of rubbish, Poor quality, poor customer service”

★☆☆☆☆

written by RN_veteran on 30/11/2020

Purchased some Earth Works Mens Black Leather Chelsea Safety Boots mid August from Shoezone via Amazon and the left boot has failed after only 3 months of light/medium use.
I do property maintenance and wanted a comfortable pair of Chelsea boots as i always remove my footwear when in customers houses so a lot easier than laces. I basically drive to the job, unload my tools and materials and get to work. I am not up to my ankles in mud on a building site. They take a short daily walk to the local shop to get the paper, probably had even less use than normal because of lockdown, being a former military man the boots have had the necessary coats of polish and care.
After 3 months the left boot is now split on both sides where the toe cap crease is and the rubber sole has started to part company with the leather.
This is not the first bad experience I have had with Shoezone products, had some trainers that went back after 2 weeks as the soles started to de~laminate. should have learned my lesson then.
Best advise is to go elsewhere than waste your money here, my last pair of boots were Dunlop and lasted me 18 months doing the same job.
My message to Shoezone - Please improve the quality of your products and branding!! Earth Works safety footwear!!! more like sat at a desk footwear.

Update
Shoezone want me to take them to a store when they re-open, I ordered online for a reason. (My nearest store is a 12 mile round trip + parking) or post the boots to them at my expense as they want to make sure its not wear and tear!!! and is a genuine fault (I wish they allowed you to post photos here, photos are on my Amazon review for this product)
Hello - its only one boot that's failed and I am not a pirate harboring a wooden leg on my right side. I have worn these as a pair. If it was wear and tear then both boots would be suffering the same fate.
Its quite obvious that these boots are not of merchantable quality or fit for their intended purpose.

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