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Asked by kevinbrady on 26th May 2015 Report this content
I recently bought a pair of shoes from stratford shoezone and when I asked if my receipt counted as my guarantee I was told that there was no guarantee and that I could only bring back my shoes in the course of a year if I had not worn them!! When I asked about my statutory rights I was asked where I was born! when I said london they said to me they could not belive I was so polite!! I do not think this was racist but it seems they did not want to talk about my statutory rights. I left the shop no wiser about what I can do if I wear the shoes I bought and the soles or heels fall do not last a month. Can anyone advise please?

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