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Asked by davidhorsey on 29th March 2015 Report this content
I purchased a pair of shoes for £59.99 but the same shoes were on Clarks website for £39.99. I have asked them to refund me £20.00 but they have refused but instead have sent me a voucher. I do not want to go back into the shop. I want a refund in cash so I can go elsewhere where the service is great. What should I do?

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