Why are these people moaning about hawes & Curtis

Recently bought four high collar shirts from hawes and Curtis. Had seen them worn by Dr Christian on his tv shows and researched the store. Went to the store at Westfield Stratford and tried on a couple of shirts to find my exact size. Good so far but found a very limited selection in my size, frustrating and a wasted journey. Home to try the website but not good as after choosing the shirts, found it impossible to add to basket and gave up. Rung the Jermyn st flag ship store, told they had them all in store but it's not possible to order direct from them--more frustration!!!!
Decided to have a day out up town and went to the store, amazing!!!, every style and size in stock and spoilt for choice, bought four terrific shirts and £100- bargain!!! So pleased that I went across the road and purchased a very expensive pair of amazing shoes from Jones shoe makers-very good day.
The shirts are very classy and I've had plenty of comments on them, they also wash and iron beautifully so I can't understand some of the reviews on this site. The reviews appear to come mainly from yanks so is it possible that the gigantic meal portions served in American restaurants may go some way to explaining this phenomena. Perhaps the good old USA
May one day sink into the Atlantic
To reiterate, great purchase, great quality and will return for more. Highly recommended