Hanson Garages Reviews - www.hansonconcretegarages.co.uk

★★★★☆
4.5 / 5
89% of users recommend this
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Hanson Garages - www.hansonconcretegarages.co.uk
Hanson Garages - www.hansonconcretegarages.co.uk

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★☆☆☆☆

“Don't buy a garage from this company”

Written on: 13/05/2019 by nickbrowne (1 review written)

I don't know how this company can advertise they have have product or customer satisfaction as I am disgusted with both. The workman ship is shoddy and if you try to complain, well what an awful attitude and they won't accept any responsibility. I have never dealt with such an awful company. A builder installed the garage for my elderly mother The garage leaks, there is a chunk missing from the wall behind the gutter, there are not enough screws in the roof to keep it on in the strong winds… Read Full Review

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Brian.keenan's Response to nickbrowne's Review

Written on: 07/06/2019

what was the name of the Manager you were complaining to

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★★★★★

“Quality, price, service!”

Written on: 13/03/2019 by dickygsxr (1 review written)

I first contacted the person I dealt with at Nicholl garages in Bury. He was very polite and knowledgeable and went through all aspects of what I wanted from a garage. Installers where very professional and the garage was up in no time. Superb garage at a fantastic price! Would recommend to anyone!… Read Full Review

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★★★★★

“Hanson premier Garage”

Written on: 06/02/2019 by Michaelmcd75 (1 review written)

Fantastic quality Garage bone dry all winter and service free . Perfect Now insulated and ply lined looks the business . Ideal for my motorbikes very secure . Easy access both front and rear. Fitted in a day with no mess or issues… Read Full Review

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★★★★★

“Really good job”

Written on: 28/01/2019 by YazminParsons (1 review written)

Can not find fault workmen very professional any queries answered spot on from first contact to last would recommend HANSONS to anyone many thanks… Read Full Review

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★★☆☆☆

“Amazed they get positive reviews”

Written on: 08/11/2018 by sweavo (2 reviews written)

Positive: The quality of manufacture of the parts seems good. I expect what I have ended up with will last and serve well. The fitting team seemed competent and put up the garage plumb and (almost) square. Not Positive: Summary: * York Agent does not listen, needed several go-arounds with the order. * Head office uncommunicative and poorly managed. * Fitters a bit of a lottery. * Weeks to get to the point of having ordered the right thing. * The build took a month to complete. *… Read Full Review

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★☆☆☆☆

“Total waste of money !”

Written on: 17/10/2018 by IBannister (1 review written)

Once this company takes payment in full they don't care what's happening after. I got a garage in warranty, with a gap between the concrete blocks and roof, the garage is always full of rubbish when the wind blows. The whole fascia is rotten and looks a mess is only a matter of time when water will be running into the garage. I am still waiting for maintenance to turn .....If they ever do. Costumer service is not existing... Best was to save up and have a proper garage build,not that RUBBISH !… Read Full Review

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Paulharris01's Response to IBannister's Review

Written on: 11/11/2018

The owner of this company has no quality or customer service they put a garage up in my property that was not corect on the block then moved it after complainung next day with crow bars damaged the panels and left a crack in the front brick pillar and the owner came to look at the garage after the best of the best had tried rectify the mess they had left he yhe argued with my wife and with me through numerous emails he refused to di anything i then contacted his customer services who egnoleged we had a poor quality garage after sending over 20 images she the said she would call me back with a date to replace damaged and poor quality panels then the owner called me to say they would not be doing any of this under the warranty by the way garage had only bee errected a few days then i argued with him again then he wanted to send me to a garden centre to see some more of his garages to compare hiw poor customer service us that if I had read more reviews I would of never used this sham of a company they give a ten year guarantee on the stucture but its not worth the paper its write in this company needs incestigating and closed down to save anyone else being treated like this the owners excuse for cracks in concrete is air in it when moulded not that they trued to move the garage with crow bars and put due stess on the panels and caused them to crack I have more big chip and gaps in most of the panels everyone that seen this says it shocking even builders laugh at it it just mater of time before I will be arguing with the owner again

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Ibannister's reply to Paulharris01's Comment

Written on: 12/11/2018

Not surprised,they just ignore people once they get payment in full for a pile of rubbish, the workmen are not quqlified to do the job either .
I no quality ,is all bothced ,total mess !

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★☆☆☆☆

“Not happy”

Written on: 13/09/2018 by 141Gustafson (1 review written)

We have had the garage a little over 3 years now and ever since day one we’ve had problems with it . Large crack along the floor Hanson’s sresponce? Not our problem, it’s the sub contractor you need to see, they said. Now I can’t open the door to get my mobility scooter out! Thanks a lot Hanson. Not happy… Read Full Review

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★★★★★

“Hanson Garages Service - Concrete Garage”

Written on: 31/08/2018 by Lilactime123 (1 review written)

I would be delighted to reccommend this company if you require a new concrete garage. I ordered one from them and it is absolutely fantastic. It looks amazing. The Sales Representative who initially came to measure was very professional and helpful. He was extremely helpful, informative and polite. The installers were a great bunch of lads who were prompt and very professional. The entire garage was constructed within two hours. They then went to great lengths to explain details such as… Read Full Review

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★☆☆☆☆

“Hanson Garages customer service ”

Written on: 06/08/2018 by wcMilne127 (1 review written)

I would not recommend this company !! Our garage came on 15th July and was erected by two workmen who got on with the job and left all ok as we thought !! An hour later my husband went to the top of the garden and noticed a large crack on the ridge tile , we couldn't understand why it had been left like that and contacted the customer service team,,only to be told to send photo evidence of the fault ,, no apology ,, my husband had to climb on a wall to get a decent picture of the fault and I… Read Full Review

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★★★★★

“New garage”

Written on: 21/07/2018 by DonteKemp149 (1 review written)

The guys did a fantastic job and a new garage in just 4 hours… Read Full Review

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