misleading product. dodgy company

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chentong's review of MoneyQuest www.moneyquest.co.uk

★☆☆☆☆

“misleading product. dodgy company”

Written on: 13/01/2018 by chentong (1 review written)

On the "Mortgage Illustration" document, it has listed the fee that I will need to be paying once the mortgage is completed. It has included items such as land registry fee. However, it missed a very important item - the solicitor fee.
We rang them a few times and they keep saying that there will be no other fees apart from some small ones such as bank transfer etc.
On the completion day, when we are charged the solicitor fee, we challenged the mortgage adviser but his answer is that the because the mortgage product has £500 cash back, so that I need to pay for the solicitor fee. This has never been explained before and not being listed in the "Mortgage Illustration" document at all (where the £500 cashback is listed there).

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