From 31 reviews
of users recommend this
-
Value For Money
“poor”
★☆☆☆☆
written by on 13/12/2013
very complex login security process that keeps changing from year to year - and if you happens to forget your user id or passkey - you will spend hours on the helpline.....every-time you call there is this recorded message " we are exceptionally busy ...etc." ..
the line drops dead in the middle of conversations (happened several times ).
the only time i found the helpline useful is when I asked them to close the account ...
I wouldn't recommend the online supposed-to-be EASY ACCESS account.
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Lifexperience's Comment
Written on: 04/09/2014
I can honestly say that Tesco Bank Savings staff are friendly and very helpful. They usually answer the phone within a couple of minutes and will stay on the phone until you problem is fully resolved. There online saver has no catches and the best rate on the market under these circumstances. They also write to you to warn you your account is reaching a year and the rate will be dropping. Just a case of making a note of the expiry date and close the account on that date and reapply for a new one, to enjoy another year at the current rate. This of course is always the best solution to any savings account with a bonus. Why get paid peanuts. I find their online access usually quite good and not complex at all. I have no complaints.