written by BellagioMarple on 02/04/2018
I have used Zest (and their previous guise 'Economy Car Hire' for many years when booking in Spain. As a broker they offer very competetive prices allow for a second driver on the booking free of charge, which is excellent. The top up insurance offered is also well priced. Ultimately they use the same car-hire firm that we have good experience of anyway (Autos-Aguierre) and this just helps with the booking. When they really came into their own was last year when I forgot to bring the credit card that I had booked with. I realised in the airport after checking into my flight and frantically phoned them. I was dealt with via a very polite customer service operator who took my details and made an effort to understand the problem. Within 10 minutes he had called me back to say that he had dealt with the car hire firm and that they would, in this case, honour the booking through my debit card. Excellent service and put my mind at rest for the flight. Now, it might have helped that this was something likle our 8th booking with Zest and the car hire company, so we may well have 'banked some credit' with them, but I have nothing but praise for the professional way that they dealt with our problem. Really good service and value for money - can't ask for anything more than that.
written by RosieTh on 15/10/2017
We have used this company for 9 years without any problem and would not use any other. I recently booked car hire in Fuerteventura to collect and return from the airport then realised we could have collected it from our resort. I expected to be charged a fee for altering the booking but no. I'm sure most companies would have done so. The only problems we have ever had when collecting our vehicles have been with the local hire companies who have tried to pressurise us in to paying for extras such as their insurance when we had already paid top up insurance, trying to charge extra for a driver over an age limit when Zest cover up to 84 years of age and a company who said we would have to pay to cover breakdown of THEIR vehicle!! Don't be put off by the few bad reviews, we think they do a great job!.
written by IgnacioCarter22 on 02/06/2017
We booked car easily on Zest website and cad was at our hotel as requested at 10am next day. Local rental company (Portugal) were utterly efficient and clear about local tolls etc. We were able just to leave keys at reception at the end of the rental period. BEST car hire ever at home or abroad. Zest were recommended to us by a family member. Will always use them in future. Thank you Zest for making it cheap and easy!!!!
written by Lisaf123 on 02/06/2017
Pick up from airport in Athens went to time. Efficient service at the rental offices. Car was excellent quality. Easy process returning the car and being taken back to the airport. Highly recommended.
written by greglas on 01/06/2017
I used this company for the first time and won't use any other from now one. They have the best customer service ever and provided me with a great car supplier (Drive 4 Fun). I wet the car key and couldn't start it, so I gave them a call and they send help straight away. I had a flight in 2 hours and was 70km away from the airport and still menaged to be there on time! I will deffinetely use them again. Thank you Zest for the greatest car rental service ever!
written by Santiago204 on 31/05/2017
I've used Zest car rental for the past few years and always found them to be the best price and service.
written by Zacki245 on 31/05/2017
In short . I big surprise to have such a great service. After many hires this is probably the best and most reasonably priced hire I have ever had. The car was very new although not the model I expected. I will definitely use them again.
written by 483Clancy on 30/05/2017
Very pleased with their service. Was upgraded to a 7 seater at arrival at YYZ pearson. Would definitely recommend to anyone looking to rent a reliable vehicle.
written by on 26/05/2017
Staff spoke very good English and we were dealt with quickly. Thank goodness the new Zest has changed the fuel policy from returning the vehicle empty to returning it with the same amount of fuel, it was so unfair expecting customers to run on fresh air. The only other car hire near the border in La Linea is collection from the under ground car park but for ease would recommend Zest. Unsure why the deposit has now gone up from 300 euros to 600 euros, they must have had a few dodgy drivers!
written by Murphy4 on 26/05/2017
I have used ZEST Car Rental for many years now and they have never disappointed me. Their service is superb and their rental partners(Spain & Portugal) have provided me always quality vehicles. It is great that their insurances cover everything which gives you peace of mind. I can only recommend them for customer service, ease of use of their website and the high quality cars I have been provided. Their prices are also very competitive which is a good benefit. I don't have anything negative to mention about this company, so far my holidays have been relaxing with some help of ZEST Car Rental. Keep up the good work!
written by jvCrabtree443 on 21/05/2017
we have been using this company for several years and find their service excellent. 1. we can get insurance cover for every eventuality - a must in those out of the way places where road conditions can be less than good. 2. highly competitive prices with good choice of car models. 3. deliver and collect vehicle to and from the hotel which saves trying to find your hotel driving on the wrong side of the road in the dark on narrow twisty roads on arrival. 4. staff always friendly helpful and calm
written by MohammadMeier143 on 17/05/2017
We hired a car for 6 weeks in Spain, fantastic value and no pushy salespeople trying to sell you expensive extra insurance when you collect the car.
written by on 17/05/2017
Very pleased with service, prompt delivery of car, car in excellent condition with full tank of petrol. Prompt return service. Would highly recommend
written by WendyA999 on 16/05/2017
Easy pick up at Malaga airport. Staff friendly and explained everything well. The car pick up point is only 5 minutes from airport . Will definitely use again.
written by Allen28 on 13/05/2017
Easy to book & communicate and super car provided by end supplier in Portugal at a reasonable. Great service provided by all at a competitive price. Many thanks.
written by Martin3994 on 11/05/2017
Will not use any other broker or car hire company as nothing but first class efficient service! I would recommend to any other traveller and the cars are all brand new and only cost €30 for petrol and the car hire price for the vehicle was absolutely first class. Don't hesitate to book with Zest and Centauro must be leaders in price, quality and service. We have used Zest and Cenrauro at all airports across Spain and never any issues and an ambassador in car hire. Thank you Zest for making our rental so easy with excellent product descriptions!
written by heRoss348 on 11/05/2017
We have used 'Economy' and now Zest on many occasions and always found their arrangements, agencies and services to be First Class,
written by Cowan460 on 10/05/2017
Brilliant! Easy to book, easy at the desk and car in good condition.
written by Kelvin1977 on 02/05/2017
Fair fuel policy is a must. New car Excellent condition
written by Zip13 on 01/05/2017
This is the first time there has been a hiccup hiring through Zest/Travelrent. The previous hirer had a back passenger that had been ill and this was not noticed before hire to us. However, as soon as I pointed this out there was an alternative car within a few minutes and the service was excellent.
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